Brite now dental

Company Attributes

Great Company to work for.

Dental Assistant (Former Employee), Temecula, CA – May 3, 2014

I worked here a little over 2 years. It's a really good company to work for. The benefits are really good and the pay is decent. Raises are your typical from a corporation, not much, but to me, the benefits and work environment make up for it. They even have a charity where the doctors go to poor countries and give free dental care to children and even – more. adults. They go somewhere every year. My doctor went to Thailand one year and when they showed us the dvd they made of the trip, we all had tears. It was heartbreating and awesome all at the same time. When I saw that, I knew that I was working for the company.

Careers

Join the Team that Delivers Smiles for Everyone ® !

At Smile Brands – which includes the Bright Now! ® Dental, Castle Dental ® and Monarch Dental ® brands – we applaud the strength, passion and integrity of our employees and affiliated dental providers! We attribute our success to their dedication to serving patients – it’s the foundation of all we do. At Smile Brands every employee and affiliated dental provider shares a common vision: Delivering Smiles for Everyone ® !

Our approach offers significant advantages to both dentists and patients. Come join the team and share in our success. If you are interested in employment with Smile Brands or an affiliated dental group, we encourage you to search our current job opportunities.

How We Deliver Smiles for Everyone ® !

Smile Brands' Vision

How We Deliver Smiles for Everyone ® !

Patient Advocacy

With Smile Brands’ business model, affiliated dental offices are able to offer patients quality dental care at an affordable price, and do so while keeping each patient’s best interest top of mind.

At Smile Brands, employees and affiliated dental providers are “Patient Advocates.” This means considering all of a patient’s needs and, with transparency, offering the kind of treatment they'd want their own family to receive.

Patient Advocacy means educating patients on their options so they can make informed decisions about their dental treatment and choose the one that works for their budget and lifestyle.

A Doctor-Focused Culture

Central to the Patient Advocacy Model is the doctor/patient relationship. This is why Smile Brands makes investments in facilities and equipment, makes available a broad range of continuing education opportunities, and offers other non-clinical support to dental providers in its affiliated offices. Providing these tools and support allows the dentists in its affiliated offices to focus on both professional and personal growth.

Greeting, Guiding and Gratitude is Smile Brands' Service Platform. It’s the way everyone at Smile Brands expresses consideration and respect for patients and each other. Team members use our G3 ® service platform with patients as an integral part of Patient Advocacy, and because we believe that you should practice what you preach, they use our G3 platform with each other as well. Demonstrating G3 service in all that we do gives everyone a reason to smile!

Here’s a summary of how we deliver great G3 service:

Greeting - Give a warm, sincere greeting to everyone you meet.

Guiding - Explain what’s going to happen, why it’s necessary, and how you will be helping them.

Gratitude - Thank every person you interact with for the privilege of serving them.

Recommended Reviews

First, I'm one of those few individuals that has true dental insurance. That being said, I have limited options when it comes to dentists. I chose this dentist office from a list provided to me because of its proximity to my home.

I had my second visit yesterday and I would say the experience was "meh". I went in for a sore tooth. Having never had a toothache, I went in fearing the worst and not knowing what to expect.

They got me in the same day and were friendly enough scheduling. They took three xrays of the sore tooth and sat me down in the chair to wait for the dentist. I didn't wait long, and was reviewed by Dr. Tran. He quickly reviewed the Xrays and my mouth. He indicated I had three cavities and needed three fillings. We didn't discuss the nature of the pain, other possible remedies, or if the cavities were bad enough to need fillings - I should have been more aggressive with him. Dr. Tran doesn't say much.

I would say the procedure was painless, but unpleasant. I have a nasty gag reflex, and the assistant didn't do her job keeping my mouth dry. There were a few times I felt like I was being waterboarded. After the procedure, the dentist left and I was given no further instructions, save "here's a cup to rinse, you can make your follow-up appointment over there."

When the anesthesia wore off the pain was still there. I was furious.

Luckily, after a night's sleep and some pain killers - the pain is dissipating. I'm still hopeful that I didn't drill three holes into my teeth for nothing.

If you're looking for cheap quick work. This is an ok joint. But if you're like me, and need some hand-holding, you're not going to find it here. I can't tell you that they did bad work, or that they didn't do what was easiest to bill my insurance. But I CAN tell you they didn't take the time to make sure I understood my options and the nature of my pain.

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+ © 2014 Smile Brands Inc. All rights reserved. Bright Now! Dental ®, Castle Dental ® and Monarch Dental ® are Registered Servicemarks of Smile Brands Inc. The Bright Now. Castle and Monarch names and logos may not be reproduced by any means or in any form whatsoever without express written permission from Smile Brands Inc.

The material contained on this website is offered as information only and not as professional advice. Users should consult their own dental professionals for such advice.

Consumer Complaints & Reviews

Satisfaction Rating 1 /5

I requested Dr ** to do a complete exam and recommend treatment. The recommended treatment was going to come to $4000.00, to include crowns, two were previous crowns that had cavities under them and other crowns on damaged teeth, also a new partial upper plate. My main concern with any treatment was if any root canals would be needed. I was adamant and questioned Dr. ** several times during the exam. I told Him and his assistant, if I needed or if there was any chance of needing root canals, I would look at other options for treatment. I have never had good look with root canals. Dr. ** assured me I would not need any root canals and my teeth were strong and sound structurally. I agreed to the treatment. I had the two crowns with cavities under them done first.

I will cut to the chase! I have spent $2000 and now I need two root canals under the crowns that were just done. Again I point out, Dr. ** was directly questioned by me about the possibility of needing root canals and said I would not need any. I have contested the bill for the crowns. The office manager, Lori **, responded to Care Credit with the following statement, "We have received notification of the Dispute initiated by George **, for services rendered on 4/8/2014. I have spoken with Mr. ** and he feels we should have been able to predict if any future treatment on the teeth in question would be needed." I don't expect a Dentist to be a "Psychic", I do expect Him/Her to be a professional. If I am insistent and obviously concerned about the possibility of having root canals done, I would have appreciated a professional answer.

I can only deduce one of three possibilities from this experience with Bright Now Dental and Dr. **. One, He misdiagnosed the original condition of my teeth, misleading me into treatment. Two, He is less than ethical and could/should have told Me, "There is a possibility a root canal may be needed, because WE cannot "PREDICT" if any future treatment would be needed (As Lori ** indicated is their position). Or third, Dr. ** removed too much enamel when performing the crown preparation procedure exposing my Dentine which is now causing me more pain than I originally had and extreme discomfort and frustration. I called the office after receiving a copy of the letter sent to Care Credit. I did not receive a call back from Lori. Not surprising.

Needless to say, I prepared for the original estimate, but now I am facing another $1600 to have root canals done on teeth that I was "ASSURED" by Dr. ** would not need to be done. When I entrust my Health to a Licensed Practitioner and I ask numerous times if I will need root canals and I am told "NO", I would call that a prediction and professional opinion based on diagnosis and examination. It is obvious this office is not professional or concerned about their patients. Lie, Deny and Deceive are not professional in my opinion.

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Bright Now! Dental Locations

With nearly 400 locations, there's probably a Smile Brands affiliate office near you. Each office offers you exceptional service with fully qualified staff members. If you need to find a dentist, it’s a safe bet you'll find a location near you.